Responsible Gaming

Play Smart, Stay in Control on 98ph

Online gaming is meant to be fun and entertaining — never a source of stress or financial pressure. 98ph gives every Filipino player the tools and information they need to keep their gaming healthy and enjoyable.

21+

For players aged 21 and above only

Always play within your budget and your means.

21+
Age Requirement
24/7
Support Available
100%
Free Self-Exclusion Tools
₱0
Cost to Set Account Limits

Gaming Should Always Feel Good

Whether you're watching a PBA game and placing a quick bet, spinning slots during your lunch break, or enjoying a live casino table on a Friday night — gaming on 98ph is meant to be a form of entertainment, full stop. It should never feel like an obligation, and it should never put pressure on your finances or relationships.

We know that for most players, this is exactly how it works. But we also know that some people can find it difficult to keep their gaming in check. That's why 98ph has built responsible gaming tools directly into the platform — so you always have the choice to step back, set limits, or take a break, no questions asked.

Important reminder: Online gaming involves real money and real financial risk. No outcome is guaranteed. Never wager money that you cannot afford to lose, and never chase losses in the hope of winning it back.

Our Responsible Gaming Tools

These features are available to every registered player on 98ph, completely free of charge.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit into your 98ph account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately.

Session Time Reminders

Choose how long you want to play before receiving a reminder. When your session time is up, 98ph will notify you so you can decide whether to continue, take a break, or log out for the day.

Cool-Off Period

Need a short break? A cool-off period temporarily suspends your account for a set number of days — from 24 hours up to several weeks. During this time you cannot log in, deposit, or place bets.

Self-Exclusion

If you feel you need a longer break, self-exclusion lets you close access to your account for an extended period. Contact our support team at [email protected] to activate this option at any time.

Activity History

Review your full betting and transaction history inside your account dashboard. Keeping track of how much time and money you spend is one of the most effective ways to stay in control.

Support Anytime

Our customer support team is available around the clock. If you have concerns about your gaming habits or need help activating any responsible gaming feature, reach out — we are here to help without judgement.

Understanding Problem Gambling

Problem gambling is when gaming stops being entertainment and starts causing harm — to your finances, your mental health, or your relationships. It can happen gradually, and it is not a sign of weakness or poor character. The good news is that it is recognisable and treatable.

Most people who enjoy online gaming in the Philippines do so casually and responsibly. They set a budget, play for fun, and stop when they've had enough. But for some players, the urge to keep playing can become harder to control over time. Being aware of the warning signs early makes a real difference.

Key insight: Problem gambling is about the relationship between a person and gaming, not about the amount of money involved. Even small bets can be part of a harmful pattern if the behaviour is compulsive.

Warning Signs to Watch Out For

It is worth checking in with yourself regularly. The following behaviours may indicate that your gaming has moved beyond healthy entertainment:

  • Spending more money on gaming than you originally planned, consistently.
  • Feeling restless, irritable, or anxious when you are not able to play.
  • Chasing losses — continuing to play to try and win back money you have lost.
  • Lying to family members or friends about how much time or money you spend gaming.
  • Borrowing money, selling possessions, or cutting back on essentials like food or bills to fund gaming.
  • Gaming interfering with work, school, or important responsibilities.
  • Using gaming as a way to escape problems, relieve stress, or manage difficult emotions.
  • Feeling unable to stop playing even when you want to.

If several of these apply to you, please do not ignore them. Reaching out early — whether to our support team or to a professional — is the most effective step you can take.

Quick Self-Assessment

Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to talk to someone or use one of our account tools.

  • Have you ever spent more on gaming than you intended to?
  • Have you ever chased a loss by placing another bet?
  • Have you ever hidden your gaming activity from someone close to you?
  • Has gaming ever affected your sleep, work, or daily routine?
  • Have you ever felt that you needed to win to fix a financial problem?
  • Have you ever felt guilty or ashamed about your gaming?

If you are concerned, contact our support team at [email protected] or visit our FAQ page for more guidance.

Practical Tips for Staying in Control

Responsible gaming is not about playing less — it is about playing in a way that stays healthy and enjoyable. Here are some practical habits that help:

  • Decide on a budget before you start. Choose a fixed amount in Philippine Peso that you are completely comfortable losing, and stick to it. Treat it the same way you would budget for a night out.
  • Set a time limit. Decide how long you will play before you begin. Use the session reminder feature on 98ph to help you stay aware of the time.
  • Never play to recover losses. Every bet is independent. The idea that a win is "due" after a run of losses is a common misconception — it does not work that way.
  • Take regular breaks. Step away from the screen regularly, even for just a few minutes. It helps you make clearer decisions and keeps gaming from becoming an automatic habit.
  • Balance gaming with other activities. Make sure gaming stays one part of your leisure time, not the majority of it. Keep up with friends, family, and hobbies you enjoy.
  • Avoid gaming when you are stressed or emotional. It is harder to make sensible decisions when your mood is low or you are under pressure. Give yourself time to feel better before logging in.

Protecting Young People

98ph is strictly for players who are 21 years of age or older. We verify the age of all players during the registration and KYC process, and any account found to belong to a person under 21 will be closed immediately.

If you share a device at home — whether with children, younger siblings, or other family members — please take steps to make sure they cannot access your 98ph account:

  • Always log out of your account when you finish playing, especially on shared devices.
  • Do not save your password in a browser that others can access.
  • Consider using device-level parental controls or separate user accounts on shared computers or phones.
  • Keep your login credentials private and never share them with anyone, regardless of age.
If you believe a minor has accessed your account or the 98ph platform, please contact us immediately at [email protected].

Frequently Asked Questions

You can set or adjust your deposit limits through your account settings after logging in. Choose a daily, weekly, or monthly cap in PHP. Any reduction to your limit takes effect right away, while increases may have a short waiting period to give you time to reconsider.

A cool-off period is a short temporary break — from 24 hours up to a few weeks — where your account access is suspended. Self-exclusion is a longer-term option intended for players who need a more serious break, typically lasting several months or longer. Both options prevent you from logging in, depositing, or betting during the selected period.

Yes. If you have a remaining balance in your account when self-exclusion is activated, our support team will assist you in processing a withdrawal to your verified Philippine bank account or e-wallet. Contact [email protected] and we will handle it promptly.

Absolutely. All requests related to responsible gaming — whether setting limits, taking a cool-off, or self-excluding — are treated with complete confidentiality. Your information is handled in accordance with our Privacy Policy and is never shared with third parties for marketing purposes.

The most helpful thing you can do is have an open, non-judgmental conversation with them. Let them know you have noticed a change and that you are concerned. Encourage them to speak to a professional and to use self-management tools on any platform they use. If the situation feels urgent, seek support from a mental health professional or community counselling service in your area.
Play on Your Own Terms

Enjoy 98ph the Way It's Meant to Be Enjoyed

Register today and use our built-in responsible gaming tools to play slots, bet on sports, and enjoy live casino — all at a pace and budget that works for you.